Bangladesh SMS - Delivery degradation towards all Bangladesh networks

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jul 24, 2024 - 09:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 24, 2024 - 08:14 UTC

Identified

Due to civil unrest in the country, local authorities have restricted some mobile services. SMS delivery degradation can be expected to all Bangladesh networks.

We will update again when new information becomes available.

Posted Jul 20, 2024 - 07:27 UTC

Update

This issue seems to be affecting multiple networks.

Posted Jul 19, 2024 - 12:37 UTC

Update

We are also observing degradation towards Robi network

Posted Jul 18, 2024 - 16:54 UTC

Investigating

Please be advised that we are observing message delivery degradation towards GrameenPhone.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jul 18, 2024 - 16:24 UTC

This incident affected: Global Connectivity (SMS APAC).