Germany SMS - SMS Degradation towards Telefonica and Lebara Networks

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted May 20, 2024 - 23:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 20, 2024 - 19:21 UTC

Update

We are continuing to investigate this issue.

Posted May 18, 2024 - 06:17 UTC

Investigating

We are currently observing DLR delivery receipts degradation of messages sent towards Telefonica, E-plus and Lebara networks. Actual delivery is not impacted.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted May 17, 2024 - 14:53 UTC

This incident affected: Global Connectivity (SMS Europe).