Vietnam SMS - Degradation affecting Pre-Registered brands on Viettel

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Oct 23, 2025 - 00:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 22, 2025 - 23:45 UTC

Investigating

We would like to inform you that there is a degradation for preregistered Brands to Viettel in Vietnam.

Our Partners are checking to fix this issue. We are also monitoring closely and will update you as soon as possible.

Please contact support@api.vonage.com if you have any questions.
Posted Oct 22, 2025 - 19:58 UTC
This incident affected: Global Connectivity (SMS APAC).