United Kingdom SMS - Delivery Degradation towards United Kingdom O2, Sky and Virgin networks

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jul 01, 2023 - 00:39 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 30, 2023 - 18:35 UTC

Investigating

We are currently observing SMS delivery degradation towards UK O2, Sky and Virgin networks.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jun 30, 2023 - 11:08 UTC

This incident affected: Global Connectivity (SMS Europe).