USA SMS & MMS - Delivery Degradation and Delay towards Verizon Wireless network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Oct 17, 2025 - 08:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 17, 2025 - 06:57 UTC

Investigating

We are observing SMS & MMS delivery degradation and Delivery Receipt Delay towards the Verizon Wireless network in US. You may expect delayed, missing or late delivery receipts.

The carrier is aware of this issue and is investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Oct 17, 2025 - 05:05 UTC

This incident affected: Global Connectivity (SMS North America, MMS North America).