Philippines SMS - Delivery Receipt degradation for messages sent towards Globe Telecom

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jan 03, 2023 - 23:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 03, 2023 - 22:56 UTC

Investigating

Please be advised that we are observing SMS DLR degradation towards Globe Telecom in the Philippines. During this time you may encounter missing DLRs however messages are being delivered.

We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jan 03, 2023 - 17:42 UTC

This incident affected: Global Connectivity (SMS APAC).