Vonage services have been fully restored following today's service outage reported by our third party, which began at 2026-05-07 06:20 UTC today. Full resolution of the incident has been confirmed by third party effective 2026-05-07 07:00 UTC.
Thank you for your patience and understanding as we worked with third party to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com
Posted May 07, 2026 - 08:42 UTC
Monitoring
Thank you for your patience following our third party's reported outage earlier today which may have impacted your Verify V2 email services.
Our third party has identified the issue and applied initial mitigations, and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. We’ll provide further updates every 2h and once full service is restored.
If you have any questions, please contact api.support.vonage.com
Posted May 07, 2026 - 08:01 UTC
Update
We are continuing to investigate this issue.
Posted May 07, 2026 - 06:54 UTC
Update
We are continuing to investigate this issue.
Posted May 07, 2026 - 06:48 UTC
Update
We are continuing to investigate this issue.
Posted May 07, 2026 - 06:47 UTC
Investigating
We are aware of issues that may be impacting some Vonage customers' Verify V2 email channel due to a third-party outage that is affecting multiple service providers.
We'll provide further updates within 2h.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Posted May 07, 2026 - 06:45 UTC
This incident affected: Auth & Identity (Verify V2).