Connectivity issues in EU Central region

Incident Report for Vonage API Status

Resolved

This incident is now resolved. Please reach out to support@api.vonage.com if you have any further questions.

Posted Nov 01, 2023 - 12:32 UTC

Monitoring

One of our servers in the EU Central region faced some connectivity issues at 11:20 UTC. At that time, any sessions using that instance would have been dropped. The server is taken out of rotation and we are monitoring the incident. There is no ongoing customer impact. Please reach out to support@api.vonage.com if you have any further questions.

Posted Nov 01, 2023 - 12:14 UTC

This incident affected: Video (Session Connection, Media Connection (Standard)).