Service Issue in Virginia Data Center

Incident Report for Vonage API Status

Resolved

On 2023 Jan 18th, from 16:18:48 UTC to 16:20:43 UTC, there was a temporary service issue on our Virginia datacenter.

During this time, calls may have taken longer to connect or been rejected.

Voice API, SIP Trunking, Verify and In-app Voice services were the affected services.

At this time, the issue is resolved and normal operations have resumed.

Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.
Posted Jan 18, 2023 - 17:47 UTC