Brazil SMS - Delivery receipt degradation affecting Tim Brazil

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Jun 04, 2024 - 04:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 04, 2024 - 03:49 UTC

Investigating

We are observing delivery receipt degradation for messages sent towards Tim Brazil.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Jun 03, 2024 - 23:28 UTC
This incident affected: Global Connectivity (SMS Latin America).