API services partially affected in EU region

Incident Report for Vonage API Status

Resolved

Some customer may experienced HTTP 500 error due to rate limit from 2024-03-28 02:15:00 (UTC) until 2024-03-28 02:24:00 UTC with the following product:

SMS API
Voice API
Messages API
Reports API
Verify API

All services have been restored.

Please let support@api.vonage.com know if you continue to experience problems with this.
A post-mortem will be published in the next few days.
Posted Mar 27, 2024 - 17:00 UTC