USA SMS - Degradation affecting 10DLC numbers towards AT&T network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Oct 23, 2024 - 00:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 23, 2024 - 00:19 UTC

Investigating

We have been notified by our supplier about delivery issues for SMS from 10DLC numbers towards AT&T networks in USA.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Oct 22, 2024 - 21:41 UTC

This incident affected: Global Connectivity (SMS North America).