Mexico SMS - Delivery Receipt Degradation towards Mexico Telcel Networks

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Sep 04, 2024 - 18:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 04, 2024 - 17:16 UTC

Investigating

We have been informed by our suppliers about an issue affecting Telcel Mexico Delivery Receipt.

As a result of this issue outbound messages and preregistered traffic Delivery Receipt may be impacted. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Sep 04, 2024 - 08:29 UTC

This incident affected: Global Connectivity (SMS North America).