Belgium SMS - Delivery degradation towards Belgium through Telenet

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Dec 12, 2025 - 10:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 12, 2025 - 10:08 UTC

Investigating

We are currently observing SMS delivery degradation towards Belgium networks through Telenet. You may experience failures or delays for Outbound SMS sending towards Belgium networks.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Dec 12, 2025 - 09:10 UTC

This incident affected: Global Connectivity (SMS Europe).