Malaysia SMS - Delivery degradation affecting Celcom

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Feb 03, 2025 - 17:04 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 03, 2025 - 17:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 03, 2025 - 16:28 UTC

Investigating

Please be advised that we have been notified of SMS delivery degradation towards Malaysia Celcom. This is due to an emergency maintenance on the operator side.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Feb 03, 2025 - 14:29 UTC
This incident affected: Global Connectivity (SMS APAC).