Please let support@api.vonage.com know if you continue to experience problems with this.
Posted Oct 03, 2024 - 15:31 UTC
Monitoring
Full SMS service for 10DLC numbers has been restored. Thank you for your patience while we worked with our SMS provider to resolve this issue. We apologize for any inconvenience caused by this temporary pause in your service. If you have any questions, please contact us at support@api.vonage.com
Posted Sep 30, 2024 - 03:58 UTC
Update
'We continue to work closely with our SMS partner to restore full SMS service as quickly as possible.
In the meantime, customers will continue to see failed messages with error 6 - Anti-Spam Rejection / Content Blocking over 10dlc numbers with messages including URLs.
Please check this page for further updates as we work to resolve the issue.'
Posted Sep 27, 2024 - 17:14 UTC
Update
We are continuing to investigate this issue.
Posted Sep 24, 2024 - 23:34 UTC
Update
We are temporarily pausing most US-based SMS messaging traffic containing URLs for 10 DLC numbers (TFNs and Short Codes are not impacted). We are working closely with our SMS partner to restore full SMS service as quickly as possible.
In the meantime, customers will continue to see failed messages with error 6 - Anti-Spam Rejection / Content Blocking over 10dlc numbers with messages including URLs.
Please check this page for further updates as we work to resolve the issue.
Posted Sep 24, 2024 - 23:29 UTC
Update
We are temporarily pausing most US-based SMS messaging traffic containing URLs for 10 DLC numbers (TFNs and Short Codes are not impacted). We are working closely with our SMS partner to restore full SMS service as quickly as possible. Please check this page for further updates as we work to resolve the issue.
Posted Sep 23, 2024 - 21:13 UTC
Update
We are continuing to investigate the issue.
Posted Sep 23, 2024 - 17:33 UTC
Update
We are temporarily pausing all US-based SMS messaging traffic containing URLs and email addresses. We are working closely with our SMS partner to restore full SMS service as quickly as possible. We are actively investigating reports of SMS with URLs not being delivered. Please check this page for further updates as we work to resolve the issue.
Posted Sep 23, 2024 - 01:46 UTC
Update
We are continuing to investigate the issue.
Posted Sep 22, 2024 - 10:40 UTC
Investigating
We are actively investigating reports of SMS with URLs not being delivered. Please check this page for further updates as we work to resolve the issue.
Posted Sep 22, 2024 - 05:18 UTC
This incident affected: Global Connectivity (SMS North America).