Thailand SMS - Delivery Degradation of Pre-Registered brands towards all networks

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Sep 02, 2026 - 18:35 UTC

Update

We are continuing to monitor for any further issues.

Posted Sep 02, 2026 - 15:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 02, 2026 - 14:53 UTC

Investigating

Please be advised that we are observing SMS delivery degradation for pre-registered brands towards all networks.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Posted Sep 02, 2026 - 12:13 UTC

This incident affected: Global Connectivity (SMS APAC).