France SMS - Delivery degradation towards NRJ Mobile network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Oct 15, 2024 - 22:17 UTC

Monitoring

The issue appears to be delayed delivery receipts. It seems to have recovered. We are monitoring it for now.

Posted Oct 15, 2024 - 21:10 UTC

Investigating

We are currently observing SMS delivery degradation towards France NRJ Mobile which is impacting SMS traffic.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Oct 15, 2024 - 20:03 UTC

This incident affected: Global Connectivity (SMS Europe).