Israel SMS - Degradation for Inbound and Outbound SMS using Long virtual Numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Oct 29, 2023 - 06:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 29, 2023 - 06:07 UTC

Investigating

We have been notified by our supplier about an Inbound and outbound SMS delivery degradation for messages sent from/to a subset of our Israel Long Virtual Numbers. You may experience failures or delays for Inbound and outbound SMS sending from/to your subscribed Israel Long Virtual Numbers.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Oct 29, 2023 - 04:38 UTC

This incident affected: Global Connectivity (SMS Middle East & Africa).