Service issue for Vonage Conversational Connect

Incident Report for Vonage API Status

Resolved

The issue has been fixed.

Thank you for your patience and understanding as we worked to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com
Posted Jun 25, 2026 - 06:16 UTC

Monitoring

Vonage services continue to show signs of recovery following interruption in Service issue for Vonage Conversational Connect

We'll continue to provide further updates here within 2hr and once full service is restored.

Thank you for your patience and understanding as we work to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com
Posted Jun 25, 2026 - 05:50 UTC

Update

We are continuing to investigate this issue.
Posted Jun 25, 2026 - 04:50 UTC

Update

We are continuing to investigate this issue.
Posted Jun 25, 2026 - 04:43 UTC

Investigating

We are aware of issues that may be impacting your Live Chat service for Vonage Conversational Connect.

Our engineers are working to quickly resolve the issue. We'll provide further updates within 2h.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com
Posted Jun 25, 2026 - 04:40 UTC
This incident affected: Experiences (Vonage Conversational Connect).