Video API SIP Interconnect Issue in US-West

Incident Report for Vonage API Status

Resolved

At 20:35 UTC, we experienced a failure in our SIP interconnect infrastructure in US-WEST-2. Calls on this instance may have been impacted. The impacted instance was immediately removed from rotation mitigating any further issues.

The issue has been resolved. If you still encounter issues, please reach out to support@api.vonage.com.

Posted Jul 29, 2023 - 21:26 UTC

This incident affected: Video (SIP Interconnect).