Issue with RCS Device Capability Check

Incident Report for Vonage API Status

Resolved

Vonage services are fully restored following today's interruption in RCS Device Capability Check from [2026-02-12 11:23:30] UTC until [2026-02-12 12:30:51] UTC.
Thank you for your patience and understanding as we worked to restore services as quickly as possible.
Posted Feb 12, 2026 - 14:45 UTC

Identified

Our engineering team has identified the issue that may be impacting RCS Device Capability Check and has applied initial mitigations.
We will continue to provide further updates and once full service is restored.

Thank you for your patience and understanding.
Posted Feb 12, 2026 - 14:05 UTC

Update

We are continuing to investigate this issue.
Posted Feb 12, 2026 - 12:32 UTC

Update

We are continuing to investigate this issue.
Posted Feb 12, 2026 - 12:30 UTC

Investigating

Our engineering team continues to work to resolve the issue that may be impacting your RCS Device Capability Check requests.
We'll continue to provide further updates here within an hour.

Thank you for your patience and understanding.
Posted Feb 12, 2026 - 12:24 UTC
This incident affected: Global Connectivity (RCS Connectivity).