Quality Degradation to Verify Email Channel

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Jul 14, 2025 - 23:27 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 14, 2025 - 23:19 UTC

Investigating

Our monitoring has alerted us to a potential downstream service issue with our suppliers that may be impacting the Email channel of Verify API. Our engineering team is investigating the issue.
Posted Jul 14, 2025 - 23:00 UTC
This incident affected: Auth & Identity (Verify V2).