Startup Failures Detected in Experience Composer Renders on US-EAST Region

Incident Report for Vonage API Status

Resolved

An Experience Composer server was in an unstable state in US-EAST-1 region from Nov 13th 18:00:47 UTC to Nov 14th 03:54:10 UTC. Some customers may have had failures to start some renders during this period if they run across this server. The faulty instance was detected and removed from rotation.

Other regions have not been impacted.

Posted Nov 14, 2023 - 04:00 UTC

This incident affected: Video (Experience Composer).