USA SMS - Delivery receipts degradation affecting 10DLC numbers sending to T-Mobile

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jul 17, 2024 - 23:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 17, 2024 - 23:21 UTC

Investigating

We have been notified by our 10 DLC numbers supplier about SMS delivery receipts degradation impacting messages to T-Mobile numbers.

As a result of this issue, delivery receipts via 10 DLC numbers may be missing or delayed. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jul 17, 2024 - 19:45 UTC

This incident affected: Global Connectivity (SMS North America).