USA SMS - SMS latency affecting T-Mobile

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Nov 25, 2022 - 20:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 25, 2022 - 19:52 UTC

Investigating

We have been notified by our suppliers about an SMS & MMS latency issue impacting messages delivery to T-Mobile USA.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Nov 25, 2022 - 15:50 UTC

This incident affected: Global Connectivity (SMS North America, MMS North America).