Brazil SMS - Degradation affecting Oi Network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Feb 04, 2023 - 00:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 03, 2023 - 23:06 UTC

Update

We are continuing to investigate this issue.
Posted Feb 03, 2023 - 19:07 UTC

Investigating

Please be informed that we are currently observing SMS delivery degradation towards Oi, Brazil.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Feb 03, 2023 - 19:06 UTC
This incident affected: Global Connectivity (SMS Latin America).