USA SMS - SMS Degradation affecting 10DLC numbers sending to T-Mobile Network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Oct 28, 2022 - 23:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 28, 2022 - 22:37 UTC

Investigating

We have been notified by our US suppliers about the delivery degradation impacting messages from 10DLC numbers to T-Mobile.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Oct 28, 2022 - 18:00 UTC

This incident affected: Global Connectivity (SMS North America).