US SMS - delivery delays affecting multipart messages sent using a subset of short codes

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jul 07, 2023 - 00:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 06, 2023 - 23:11 UTC

Investigating

We have been notified about multipart SMS latency affecting messages to all USA networks sent using a subset of Short Codes.

We are working with our suppliers to resolve the issue. We will keep you updated on any progress.

Please contact support@api.vonage.com if you have any questions.

Posted Jul 06, 2023 - 22:13 UTC

This incident affected: Global Connectivity (SMS North America).