Service Issue in Platform

Incident Report for Vonage API Status

Resolved

The delayed callback issue has been resolved.

The following services are impacted from 31-Jan-2024 8:10 UTC until 31-Jan-2024 8:48 UTC
Messages API

No impact has been found on message delivery.

All services have been restored.
Please let support@api.vonage.com know if you continue to experience problems with this.

Posted Feb 01, 2024 - 08:42 UTC

Monitoring

Our monitoring has alerted us to an issue where customers might have experienced delayed callbacks in Europe. No impact has been found on message delivery.
The following services are impacted from 31-Jan-2024 8:10 UTC until 31-Jan-2024 8:48 UTC
Messages API

All services have been restored.
Please let support@api.vonage.com know if you continue to experience problems with this.

Posted Jan 31, 2024 - 09:59 UTC

This incident affected: Multiple Services Affected (Multiple Services Affected) and SMS & Messages (Messages API).