Pakistan SMS - Degradation towards CM Pak / Zong network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Dec 17, 2024 - 23:50 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 17, 2024 - 23:13 UTC

Update

We are continuing to investigate this issue.

Posted Dec 17, 2024 - 18:01 UTC

Update

We are continuing to investigate this issue.

Posted Dec 17, 2024 - 18:00 UTC

Update

We are continuing to investigate this issue.

Posted Dec 17, 2024 - 17:57 UTC

Investigating

We are currently observing SMS delivery degradation towards Pakistan CM Pak / Zong.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Dec 17, 2024 - 17:49 UTC

This incident affected: Global Connectivity (SMS APAC).