Germany SMS - Delivery degradation towards Telefonica Germany

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jun 19, 2023 - 12:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 19, 2023 - 12:21 UTC

Update

We observed the actual delivery is also affected.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jun 19, 2023 - 04:48 UTC

Update

We are continuing to investigate this issue.

Posted Jun 19, 2023 - 03:04 UTC

Investigating

Please be advised that we are observing delays for SMS DLRs towards Telefonica in Germany. During this time you may encounter latency in DLRs however messages are being delivered.

We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jun 19, 2023 - 02:57 UTC

This incident affected: Global Connectivity (SMS Europe).