USA SMS - Delivery Degradation affecting 10DLC traffic towards AT&T

Incident Report for Vonage API Status

Update

The carrier has identified the issue and is working on a solution. We will update you as soon as we get relevant information from our partners.
Posted Apr 26, 2025 - 00:21 UTC

Update

The carrier has identified the issue and is working on a solution. We will update you as soon as we get relevant information from our partners.
Posted Apr 25, 2025 - 00:22 UTC

Update

The carrier has identified the issue and is working on a solution. We will update you as soon as we get relevant information from our partners.
Posted Apr 24, 2025 - 00:28 UTC

Update

The carrier has identified the issue and is working on a solution. We will update you as soon as we get relevant information from our partners.
Posted Apr 23, 2025 - 00:26 UTC

Update

The carrier has identified the issue and is working on a solution. We will update you as soon as we get relevant information from our partners.
Posted Apr 19, 2025 - 00:22 UTC

Update

The carrier has identified the issue and is working on a solution. We will update you as soon as we get relevant information from our partners.
Posted Apr 17, 2025 - 23:58 UTC

Identified

The carrier has identified the issue and is working on a solution. We will update you as soon as we get relevant information from our partners.
Posted Apr 16, 2025 - 23:19 UTC

Update

The carrier is continuing to investigate this issue. We will update you as soon as we get relevant information from our partners.
Posted Apr 15, 2025 - 22:02 UTC

Update

We are continuing to investigate this issue. We will update you as soon as we get relevant information from our partners.
Posted Apr 14, 2025 - 17:24 UTC

Update

We are continuing to investigate this issue. We will update you as soon as we get relevant information from our partners.
Posted Apr 14, 2025 - 04:18 UTC

Investigating

We have observed SMS delivery degradation impacting 10DLC traffic towards AT&T USA. You may expect missing or delayed outbound messages, missing or late delivery receipts.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Apr 11, 2025 - 13:38 UTC
This incident affects: Global Connectivity (SMS North America).