USA - Delivery Receipt delay affecting toll-free numbers for AT&T

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jul 14, 2022 - 21:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 14, 2022 - 20:21 UTC

Investigating

We have been notified by our US suppliers about a Delivery Receipt delay issue impacting SMS messages for toll-free numbers. You might experience temporary delays in delivery receipts for messages to AT&T.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jul 14, 2022 - 17:55 UTC

This incident affected: Global Connectivity (SMS North America).