All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.
Posted May 19, 2023 - 16:11 UTC
Monitoring
We have implemented a fix for this issue.
The below service has been impacted between 2023-05-09 at 15:00 UTC and 2023-05-19 at 10:56 UTC: SMS-API
We will continue to monitor the service during the next few hours and post updates should anything change.
Posted May 19, 2023 - 12:46 UTC
Identified
We have identified the root cause of the issue.
We are currently working on getting the issue fixed and will post further updates here.
Posted May 19, 2023 - 10:01 UTC
Update
We are continuing to investigate this issue.
Posted May 19, 2023 - 09:57 UTC
Investigating
A small number of accounts might see previously whitelisted traffic now blocked by the spam filter or configuration options being reset. We are working to restore the configuration as it was.
We will update this status as soon as we have more detailed information to share.