Japan Voice - Degradation of Outbound calls towards a minor set of Japan number ranges

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Jul 19, 2022 - 03:31 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 19, 2022 - 03:09 UTC

Investigating

We are currently observing degradation of Outbound calls towards following minor set of Japan number ranges:

8143
8144
8145
81487
8152
8150686

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Jul 19, 2022 - 02:04 UTC
This incident affected: Global Connectivity (Voice APAC).