Video API platform data reporting issue

Incident Report for Vonage API Status

Resolved

The incident was resolved at 2024-08-14 15:18 UTC. Please contact support@api.vonage.com if you have any questions.

Posted Aug 14, 2024 - 16:21 UTC

Monitoring

At 2024/08/14 15:16:00 UTC, we were alerted to an issue for incomplete records in Video Inspector. The services are currently restored.
We will continue to monitor the service during the next few hours and post updates should anything change.

Posted Aug 14, 2024 - 15:40 UTC

This incident affected: Vonage Dashboard (Payments & Billing, Reporting & Data) and Video (Insights & Advanced Insights, Inspector).