Indonesia SMS - Delivery Degradation of International Brands towards Hutchison 3

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Sep 15, 2024 - 06:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 15, 2024 - 05:03 UTC

Investigating

We have been notified by our supplier about SMS delivery degradation towards Indonesia Hutchison 3 of international Brands.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Sep 15, 2024 - 04:24 UTC

This incident affected: Global Connectivity (SMS APAC).