The delayed debugging data problem has been resolved.
The following services were impacted from approximately 15:00 UTC until 16:37 UTC.
Video Inspector Video Archive Inspector Voice Inspector
All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.
Posted Feb 23, 2024 - 20:40 UTC
Monitoring
We have implemented a fix for the delayed debugging data issue and no further impact is expected at this time.
The list of services that were impacted have been confirmed as: Video Inspector Video Archive Inspector Voice Inspector
We will continue to monitor the service during the next few hours and post updates should anything change.
Posted Feb 23, 2024 - 18:53 UTC
Identified
We have identified an issue causing debugging data to be delayed. Customers may notice that data from recent activity takes longer than normal to appear in Inspector Tools.
Affected services include: Video Inspector Video Archive Inspector Voice Inspector
We are currently working on getting the issue fixed and will post further updates here.
Posted Feb 23, 2024 - 18:17 UTC
This incident affected: Voice (Voice Inspector) and Video (Archive Inspector, Inspector).