Thailand SMS - Delivery Degradation towards Truemove network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted May 22, 2025 - 13:18 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 22, 2025 - 12:17 UTC

Investigating

We are currently observing SMS delivery degradation towards Truemove network. You may experience failures or delays for Outbound SMS sending towards this network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted May 22, 2025 - 03:45 UTC

This incident affected: Global Connectivity (SMS APAC).