France SMS Delay and Delivery Issues

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Nov 30, 2024 - 00:30 UTC

Update

We are continuing to monitor for any further issues.
Posted Nov 29, 2024 - 21:17 UTC

Update

We are continuing to monitor for any further issues.
Posted Nov 29, 2024 - 19:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 29, 2024 - 19:28 UTC

Identified

We identified SMS delivery issue and delays on some of the France SMS MT.

Our Engineering team is now working to fix this issue.

Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.
Posted Nov 29, 2024 - 17:22 UTC
This incident affected: Global Connectivity (SMS Europe).
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