Delay of message delivery towards Japan

Incident Report for Vonage API Status

Resolved

This incident has been resolved. Please contact support@api.vonage.com if you have any questions.
Posted Jan 30, 2025 - 12:14 UTC

Monitoring

Our monitoring system has alerted us to a service issue with our platform.

Between 01-30-2025 09:44 UTC - 01-30-2025 09:58 UTC, customers may have experienced delays sending outbound SMS towards Japan.


Our Engineering Team has identified and resolved the issue. We apologize for the inconvenience caused.

Please reach out us at support@api.vonage.com for any questions.
Posted Jan 30, 2025 - 10:24 UTC
This incident affected: SMS & Messages (SMS).