Brazil SMS - Delivery receipt degradation affecting Tim Brazil

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Dec 14, 2024 - 02:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 14, 2024 - 00:47 UTC

Investigating

We have been notified by our suppliers of delivery receipt degradation for messages sent towards Tim Brazil.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Dec 13, 2024 - 20:41 UTC
This incident affected: Global Connectivity (SMS Latin America).