Service issues starting Broadcasts

Incident Report for Vonage API Status

Resolved

Engineering has deployed additional configuration changes to the platform to resolve this issue. All regions have been updated and are functioning as expected. No new failures have been observed.

Posted Feb 16, 2023 - 19:52 UTC

Update

We are continuing to monitor the issue. Engineering continues analyzing the transitory disturbance that affected some services earlier. No further problems have been observed at the moment. Further updates will be provided.

Posted Feb 16, 2023 - 13:44 UTC

Monitoring

From 6:55 AM to 7:29 AM UTC, users may have experienced problems starting broadcasts in our US-EAST-1, US-WEST-2, and AP-SOUTHEAST-1 regions. The impacted servers have been removed from rotation. No further errors have been observed and the team is currently monitoring the incident.

Posted Feb 16, 2023 - 07:43 UTC

This incident affected: Video (Broadcast (HLS/RTMP)).