Mexico Voice - calls affecting from/to subset of our Vonage LVNs

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Sep 01, 2026 - 22:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 01, 2026 - 21:07 UTC

Investigating

We have been notified by one of our suppliers regarding Voice calls affecting from/to subset of our Vonage LVNs towards Mexico.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com
Posted Sep 01, 2026 - 08:34 UTC
This incident affected: Global Connectivity (Voice North America).