UK SMS - Delivery Degradation towards Vodafone Network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Apr 06, 2026 - 15:37 UTC

Investigating

We are currently investigating this issue.

Posted Apr 05, 2026 - 13:08 UTC

Update

We are continuing to monitor for any further issues.

Posted Apr 05, 2026 - 12:50 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 05, 2026 - 12:47 UTC

Investigating

Please be informed that we are currently observing SMS delivery degradation towards Vodafone UK network. Some messages that are concatenated are delivered as multi-parts instead of one long message.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Apr 05, 2026 - 09:47 UTC

This incident affected: Global Connectivity (SMS Europe).