Costa Rica SMS - Degradation affecting Telefonica / Movistar network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Oct 13, 2025 - 21:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 13, 2025 - 15:53 UTC

Investigating

Please be informed that we have been notified of SMS delivery degradation towards Telefonica / Movistar network in Costa Rica.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Oct 13, 2025 - 11:46 UTC
This incident affected: Global Connectivity (SMS Latin America).